Kamurj Կամուրջ

Kamurj Support

Kamurj is a source-backed Armenian reading beta. For help, email support@kamurj.app. Please include your device platform, app version, what you expected, what happened, and the exact error message if one appeared.

Do not send payment-card details, authentication tokens, private passages, or other sensitive information. There is no guaranteed response time during the beta, but actionable reports will be reviewed.

Definitions, sources, and orthography

Kamurj deliberately leaves a definition or claim blank when the available source does not support it. A source-backed result can still be incomplete, and an inferred or ambiguous result should be labelled in the app.

To report a linguistic issue, include:

Reports create private review candidates. They never become public facts automatically. Eastern and Western Armenian and both supported orthographies are equally valid; reports should not ask Kamurj to treat one as the only correct form.

Synthetic pronunciation

Eastern and Western audio is synthetic and approximate. Include the word or short phrase, selected variety, and device platform when reporting a problem. Do not use Kamurj audio as an authoritative pronunciation record.

Free allowance and purchases

The app shows the remaining free actions and reset time. If those values look wrong, fully close and reopen the app, then use Sync subscription status.

For purchase help:

  1. Confirm the device uses the same Apple or Google account that made the purchase.
  2. Open Kamurj's subscription screen and choose Restore purchases.
  3. If access is still missing, choose Sync subscription status and include the resulting error in a support message.

Use Manage subscription in Kamurj or the store's subscription settings to change or cancel a plan. Uninstalling the app does not cancel it. Apple or Google handles checkout, billing details, and refund decisions; Kamurj support will never ask for a full card number.

Because Kamurj has no account, reinstalling or clearing app storage can create a new anonymous installation. An eligible purchase can normally be restored with the same store account, but local preferences may not return.

Notifications

Word-of-day notifications are optional. If available in your beta build, check both Kamurj's delivery-time and quiet-hours settings and the operating system's notification permission. Disabling notifications does not remove the core reading features.

Privacy requests

Read the Kamurj Privacy Policy for the data the beta processes. To request access or deletion, email support@kamurj.app with “Privacy request” in the subject and include the Anonymous support ID shown on Kamurj's subscription screen. Because Kamurj has no named account, this non-secret ID helps support locate the installation. Never send the bearer token.

Subscription cancellation and data deletion are separate: cancel through Apple or Google even if you also ask Kamurj to delete server-side data.

Current beta limits